The article takes an in-depth look at how leaders must possess both creativity and problem-solving skills to excel on the job. Although some may views these skills as opposites, we... read more →
A-Level results in the UK hit another record high this year with more than a quarter of exam takers scoring an A grade. The result is a large number of... read more →
In the year 2000 McKinsey & Company published 'The War for Talent', a survey of people management practices at major US-based corporations, and found that "talent has been the most... read more →
Recent reports analysed the development of the tourism industry in the Middle East and highlighted the staggering growth this region is experiencing in both supply and demand. However, the publication... read more →
We are a society of consumers who have become accustomed to using something, throwing it away and buying a newer and better version when the whim takes us. We no... read more →
The constant contact that hospitality industry employees have with their customers is not readily seen in any other industry. To that end, the benefits of having healthy, productive employees are... read more →
In good times as hotel companies expand, most add numerous head office or regional jobs to build their brand and provide service and support to the operations. The increased costs... read more →
Since the turn of the 21st century, hospitality has seen the emergence of new core competencies as consumer demand, legislation, and public policy have placed greater pressure on the industry,... read more →
In an industry where retention is such a bug-bear, employee motivation is an ongoing priority. Generations X and Y now expect more reward than simply a salary cheque and end... read more →
If you try to put a finger on the lingering malaise in casual dining, you may wonder why the sector still employs so many so-called "leaders", yet winds up persistently... read more →