Published as part of the Forbes Human Resources Council Thought Leadership Series All companies have pain points during growth or stabilization phases, so leaders face two critical questions: Where are... read more →
If you have attended any hotel sector related conference this year, or kept up to date with industry press, you will have been unable to ignore the dialogue taking place... read more →
Reducing Unnecessary Workplace Stress (as published in Hotel Management, July ’18) Noted hospitality thought leaders and corporate governance/ performance management experts Kefgen and “Dr. Jim” share common management challenges while... read more →
Goal and Priority Setting (as published in Hotel Management, June ’18) Noted hospitality thought leaders and corporate governance/ performance management experts Kefgen and “Dr. Jim” share common management challenges while... read more →
A 2009 article in Supply & Demand Chain Executive was perhaps the first authority that began publicly highlighting the increased emphasis and value-proposition of having a Chief Commercial Officer (CCO)... read more →
Published as part of the Forbes Human Resources Council Thought Leadership Series Over the years spent collaborating on in-depth studies of hospitality leadership — including over 100 analytical interviews and... read more →
Fostering Effective Teamwork (as published in Hotel Management, May ’18) Noted hospitality thought leaders and corporate governance/ performance management experts Kefgen and “Dr. Jim” share common management challenges while providing... read more →
Linking Organizational Success to Employees’ Personal Motivators (as published in Hotel Management, April ’18) Noted hospitality thought leaders and corporate governance/ performance management experts Kefgen and “Dr. Jim” share common management... read more →
In a meeting with the CEO of a student housing owner-operator just before the holidays, our conversation steered from ‘anticipated challenges for 2018’ to local politics and frustrations caused by... read more →
Leadership Involves Pressure and Personal Sacrifice Behind every failed leader is an excuse. In our experience studying and working with global leadership in the hospitality industry, successful leaders consistently tell... read more →