Five Ways Leaders Can Maintain Accountability (as published in Hotel Management, Jan '18) Noted hospitality thought leaders and corporate governance/ performance management experts Kefgen and “Dr. Jim” share common management challenges... read more →
Leadership Involves Pressure and Personal Sacrifice Behind every failed leader is an excuse. In our experience studying and working with global leadership in the hospitality industry, successful leaders consistently tell... read more →
It’s not speculation, opinion or assumption…. the fact is that the common mantra of “Hire for attitude, train for skill” is a misguided perspective on hiring, promotion or performance. Many... read more →
The issue of diversity, and the lack of it, has popped up frequently in recent conversations with leaders in the hospitality world to the point where it seems that if... read more →
The hospitality industry remains one of the backbones of the economy in the Middle East, and the food and beverage (F&B) sector is certainly contributing its fair share. In the... read more →
Let’s start by revisiting an excerpt from a piece I wrote in the “Restaurant Finance Monitor”: “Some would excuse the malaise (in the casual dining industry) because of the soft... read more →
Discovery starts with three little words, “I don’t know.” Yet paradoxically, one of the most difficult and humbling things for us humans is to admit that we don’t know something.... read more →
At last month’s International Hotel Investment Forum in Berlin, the event organisers arranged a panel discussion with four entrepreneurs and (co-)founders of new hotel concepts. The question up for debate:... read more →
Our January article presented our nominee for “2016 Hospitality Leader of the Year,” though we clearly noted there were many worthy candidates. Exercises like this are always subjective and often... read more →
Our January article presented our nominee for “2016 Hospitality Leader of the Year,” though we clearly noted there were many worthy candidates. Exercises like this are always subjective and often... read more →