Goal and Priority Setting (as published in Hotel Management, June ’18) Noted hospitality thought leaders and corporate governance/ performance management experts Kefgen and “Dr. Jim” share common management challenges while... read more →
Published as part of the Forbes Human Resources Council Thought Leadership Series Over the years spent collaborating on in-depth studies of hospitality leadership — including over 100 analytical interviews and... read more →
Fostering Effective Teamwork (as published in Hotel Management, May ’18) Noted hospitality thought leaders and corporate governance/ performance management experts Kefgen and “Dr. Jim” share common management challenges while providing... read more →
Linking Organizational Success to Employees’ Personal Motivators (as published in Hotel Management, April ’18) Noted hospitality thought leaders and corporate governance/ performance management experts Kefgen and “Dr. Jim” share common management... read more →
Presentation Skills Equal Influence and Action (as published in Hotel Management, March ’18) Noted hospitality thought leaders and corporate governance/ performance management experts Kefgen and “Dr. Jim” share common management challenges... read more →
Being a CEO in the restaurant industry is tough work; and short lived for many. Nearly 20% of the CEOs in our annual study of pay-for-performance resigned, retired or were... read more →
Writing Skills Matter More than Ever (as published in Hotel Management, Feb '18) Noted hospitality thought leaders and corporate governance/ performance management experts Kefgen and “Dr. Jim” share common management... read more →
Casinos & Corporate Governance (as published in the Casino Journal, Jan '18) The gaming industry is one of the most regulated businesses in the world. With a colorful past, the... read more →
Five Ways Leaders Can Maintain Accountability (as published in Hotel Management, Jan '18) Noted hospitality thought leaders and corporate governance/ performance management experts Kefgen and “Dr. Jim” share common management challenges... read more →
Leaders in any industry admit to having anxieties associated with making tough choices, especially choices that affect their employees’ lives. The level of accountability and responsibility implicit in serving in... read more →