Traditional Lodging Makes Waves on the High Seas, Part II Approximately a month ago, following Ritz Carlton’s previous announcement about moving into the cruise line sector, I contemplated the issues... read more →
One of the most difficult and humbling things for us human beings is to admit we don’t know something. Our brain has evolved over thousands and thousands of years into... read more →
This year marked the fourth annual meeting between academics and industry practitioners at Cornell University in beautiful upstate New York (CHRS). Like past years the October conference was well-attended, and the... read more →
The hospitality industry remains one of the backbones of the economy in the Middle East, and the food and beverage (F&B) sector is certainly contributing its fair share. In the... read more →
Let’s start by revisiting an excerpt from a piece I wrote in the “Restaurant Finance Monitor”: “Some would excuse the malaise (in the casual dining industry) because of the soft... read more →
Let’s start by revisiting an excerpt from a piece I wrote: “Some would excuse the malaise (in the casual dining industry) because of the soft economy, demographic changes, and even... read more →
Published in Hotel Management April 24, 2017 There are five enduring core issues (and potential pain points) in HR – Compliance, Compensation and Benefits, Organizational Dynamics, Selection and Retention, and... read more →
Discovery starts with three little words, “I don’t know.” Yet paradoxically, one of the most difficult and humbling things for us humans is to admit that we don’t know something.... read more →
My father worked for the Midland Bank (better known today as HSBC) for 33 years. His brother, too, had been employed by the same bank. In addition, their father had... read more →
My father worked for the Midland Bank (better known today as HSBC) for 33 years. His brother, too, had been employed by the same bank. In addition, their father had... read more →