It feels as though hotel food and beverage has received a lot of renewed attention in the industry as of late. Twenty years ago, around the turn of the millennium,... read more →
Hospitality Leadership Solutions Series: The ‘Hospitality X-Factor‘, Foundation Of Long-Term Success
Foundations of Long-Term Success (as published in Hotel Management, March '19) Noted hospitality thought leaders and corporate governance/ performance management experts Kefgen and “Dr. Jim” share common management challenges while... read more →
Hoteliers have historically considered the Food & Beverage (F&B) department as a loss leader, a ‘must-have’ to appease paying hotel guests. To put it bluntly, money was to be made... read more →
The ‘Organizational Spinal Cord’ - Energizing Brand Winners in Today’s Service-Hospitality Landscape Going beyond core values and company culture (as published in Hotel Management, January '19) Noted hospitality thought leaders... read more →
Participating in countless client board meetings, I can say with confidence that gender diversity within the boardroom leads to first-rate ideation and collaboration. In addition, credible studies conducted by the... read more →
In Conversation with Natasha Larkin, VP International Human Resources, Viceroy Hotels For the first time in history, five generations will soon be working side by side. Executives of the older generation... read more →
Effectively predicting the future success of job candidates, both internal and external, is challenging at best. Traditionally, this process has relied heavily on interviewing – documented as one of the... read more →
On the topic of embracing charisma, not stoicism (as published in Hotel Management, October ’18) Noted hospitality thought leaders and corporate governance/ performance management experts Kefgen and “Dr. Jim” share... read more →
Is self-confidence friend or foe (as published in Hotel Management, August ’18) Noted hospitality thought leaders and corporate governance/ performance management experts Kefgen and “Dr. Jim” share common management challenges... read more →
Published as part of the Forbes Human Resources Council Thought Leadership Series All companies have pain points during growth or stabilization phases, so leaders face two critical questions: Where are... read more →