Whilst the traditional lodging and restaurant sectors remain the cornerstones of the hospitality world as we know it today, it is undeniable that the emergence of hybrid business models has... read more →
It feels as though hotel food and beverage has received a lot of renewed attention in the industry as of late. Twenty years ago, around the turn of the millennium,... read more →
Studies in consumer marketing theory reveal that, like human beings, products, services, and locations have “personalities.” Indeed, considerable research supports the notions that (i) brands have human-like characteristics that distinguish... read more →
While in Singapore in March of this year, I was fortunate enough to be given a tour of a newly opened, luxury hotel by the front office manager. As we... read more →
Integrated casino resorts are moving closer to becoming a reality in Japan. While the Integrated Resort (IR) Implementation Bill was passed by Japan’s Diet last summer, it is anyone’s guess... read more →
Aethos™ recently reviewed the stability of the C-Suite at the Top50 largest hotel organisations across the globe (click here). The findings revealed that CEO turnover at these management companies has... read more →
This year’s European Hospitality Industry Technology Exposition and Conference (HITEC) will be held April 9-11 in Palma de Mallorca, welcoming industry experts and delegates to inform and educate them on... read more →
Results from a recent gender diversity study I conducted for the lodging industry indicate that of the 238 board seats available among the 28 U.S. lodging companies, only 51 were... read more →
A 2.5-Million-Year-Old Business Concept “Wellness” sounds trendy, but the concept has always been inherent to the hospitality industry its beginning is arguably rooted in historic spa locations where mineral-rich waters... read more →
The tech era has highlighted the importance of data mining and data wrangling and has made these processes critical when it comes to decision-making and even tactical execution. It is... read more →