Casinos & Corporate Governance (as published in the Casino Journal, Jan '18) The gaming industry is one of the most regulated businesses in the world. With a colorful past, the... read more →
In a meeting with the CEO of a student housing owner-operator just before the holidays, our conversation steered from ‘anticipated challenges for 2018’ to local politics and frustrations caused by... read more →
Five Ways Leaders Can Maintain Accountability (as published in Hotel Management, Jan '18) Noted hospitality thought leaders and corporate governance/ performance management experts Kefgen and “Dr. Jim” share common management challenges... read more →
Leaders in any industry admit to having anxieties associated with making tough choices, especially choices that affect their employees’ lives. The level of accountability and responsibility implicit in serving in... read more →
Traditional Lodging Makes Waves on the High Seas, Part II Approximately a month ago, following Ritz Carlton’s previous announcement about moving into the cruise line sector, I contemplated the issues... read more →
One of the most difficult and humbling things for us human beings is to admit we don’t know something. Our brain has evolved over thousands and thousands of years into... read more →
This year marked the fourth annual meeting between academics and industry practitioners at Cornell University in beautiful upstate New York (CHRS). Like past years the October conference was well-attended, and the... read more →
Besides technology, the gaming industry has one of the largest percentages of entrepreneurs running their respective companies. Larger than life personalities such as Steve Wynn and Sheldon Adelson actually cast... read more →
Leadership Involves Pressure and Personal Sacrifice Behind every failed leader is an excuse. In our experience studying and working with global leadership in the hospitality industry, successful leaders consistently tell... read more →
Traditional Lodging Makes Waves on the High Seas: Aethos™ Examines the HR issues for Lodging Companies Considering the Cruise Sector One has to applaud the blue-sky thinking of Ritz Carlton's... read more →