Optimism Prevails as Artificial Intelligence and Process Engineering Provide Untapped Upside Potential It has been a month since the Global Restaurant Investment Forum (GRIF) in Dubai came to a successful... read more →
My son has recently started to pester me to buy him an iPhone X. A couple of his friends’ parents have Apple’s latest smartphone and for some unknown reason he... read more →
GDPR. Four letters of the alphabet that are proving to represent one of the biggest challenges facing businesses in 2018. The General Data Protection Regulation (GDPR) comes into effect on... read more →
Linking Organizational Success to Employees’ Personal Motivators (as published in Hotel Management, April ’18) Noted hospitality thought leaders and corporate governance/ performance management experts Kefgen and “Dr. Jim” share common management... read more →
The hospitality industry is one of the world’s largest employers; the cruise sector is arguably one of the sub-segments which records one of the strongest growth rates (note: The Cruise... read more →
Optimism and energy were on display at this year’s Seatrade Conference in Fort Lauderdale, Florida where industry insiders proclaimed that the ‘cruise business is strong’ and ‘the future continues to... read more →
Presentation Skills Equal Influence and Action (as published in Hotel Management, March ’18) Noted hospitality thought leaders and corporate governance/ performance management experts Kefgen and “Dr. Jim” share common management challenges... read more →
Being a CEO in the restaurant industry is tough work; and short lived for many. Nearly 20% of the CEOs in our annual study of pay-for-performance resigned, retired or were... read more →
A “leap year” happens every four years -- an extra day is added to the calendar to align it with the solar year. And in the span of just four... read more →
Writing Skills Matter More than Ever (as published in Hotel Management, Feb '18) Noted hospitality thought leaders and corporate governance/ performance management experts Kefgen and “Dr. Jim” share common management... read more →